The Contract for a short term holiday rental will be between the Owners of “The Hayloft” (referred to as “us” or “we” and the person making the booking and all members of the holiday party (referred to as “you”, “your”, “guests”) under the following conditions. UK law will govern the Contract. The Contract will be subject to these booking conditions, and must be complied with.. The person whose name in on the booking form (referred to as the “Responsible Person”) agrees to take full responsibility for ensuring that all the following Terms & Conditions are adhered to by all members of the party. The Responsible Person must personally stay at the accommodation throughout the holiday and be at leas 18 years of age at the time of the booking. The names, addresses and ages of all members of the party must be shared with the Owners on request. When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contact between us. A contract will only arise when your booking is subsequently confirmed by post or email.
Bookings are confirmed on receipt of the booking form and receiving the deposit of 25% of the holiday cost. The balance of the rental will be due for payment 42 days before the arrival date: you will be sent email notification that the balance is due. We reserve the right to cancel your booking where payment has not been received 42 days prior to the commencement date, in which case the deposit is forfeit. If the booking is made within 42 days of the arrival date then payment will be due in full. No entry to the property will be allowed without payment in full, being cleared beforehand. Once you have a confirmed booking (ie the deposit has been paid and processed), you are responsible for the full rental cost even if you subsequently cancel.
Cancellations must be immediately notified to us by email. If we are able to re-let your dates we will refund you the final letting price (which may be less than you paid) less an admin fee of £50.00. If we are unable to re-let you remain responsible for the full rental cost and there will be no refund under any circumstances.
Cancellation insurance is not compulsory but we strongly recommend such insurance to protect against the cancellation penalty.
Circumstances Beyond The Control Of The Owner (Force Majeure)
If for any reason we have to cancel you booking in advance due to circumstances beyond our control for example, fire, flood, exceptional weather, destruction/damage to the property (“force majeure”) you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. This will be the full extent of the liability of the Owners. No additional compensation, expenses or costs will be payable.
As far as allows, The Hayloft, its employees and representatives shall not be liable to you or your party for loss, damage or injury to you or any of your party or your/their property or vehicles as a consequence of this agreement of the occupancy following thereon. You indemnify The Hayloft against loss, damage or injury sustained to the property or any persons as a result of any breach of these conditions or arising from the fault of you or any member of your party.
Right Of Entry
We shall be allowed reasonable right of entry to the property at all reasonable times for the purposes of inspection or to carry out any necessary repairs on maintenance.
Accuracy Of Details
The brochure and website are as accurate as possible but cannot be warranted, nor do the descriptions form any contact. Whilst every effort is made to ensure accuracy of property descriptions and images, the facilities and services may alter. We reserve the right to alter or improve any subjects without notice.
You may access the property from 16.00 on the day of arrival (earlier arrivals are strictly by arrangement only). Please note that departure is by 10.00 on your final day (again, later departures are strictly by arrangement only). We need this time to ensure that The Hayloft is ready for arrival for the next guests. On departure, you are requested to leave the accommodation in a clean and tidy condition. This includes washing up, dishwasher emptied, placing rubbish in bin liners and putting in outside bins, ensuring ovens and the barbecue are clean and free from grease. We reserve the right to make a charge of £35.00 for extra cleaning if the accommodation is not left in a satisfactory condition.
The property is let for the purposes of a holiday let. The booking agreement confers the right to occupy the accommodation for the agreed period only. You undertake to use the property solely for its purpose as self catering accommodation and to accept the Owner’s right to refuse access to the accommodation to any person, whether the Responsible Person or guest of the Responsible Person, deemed unsuitable. Causing a nuisance or disturbance to neighbours or any unreasonable behavior may result in the Owner requiring the Responsible Person or their guests to leave The Hayloft.
Number of Persons Using The Property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning. You undertake to leave the property secure if left unoccupied during the period of let. You must not use the property for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to the owner of other neighbouring properties.
Damages & Breakages
You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand (although we will not charge you for the odd glass or plate). If you lose a key we will replace it upon you paying for the cutting of a new one.
Internet access is provided for guests’ use. You agree to reasonable and lawful usage of this service.
Unfortunately we do not under any circumstances allow pets to stay at The Hayloft.
Every effort is made to ensure that you have an enjoyable stay. However if you have a problem or cause for complaint, it is essential that you contact us immediately to give us a chance to resolve it. We value your custom and want you to return. We are on site, and will do our best to resolve any problem.
In the event that any individual term or clause stated in these Terms & Conditions of Let is not permissible by law, the remainder of the agreement shall remain valid.